Privacy Policy

Welcome to Key2Edu (Key2Learn). Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

1. Information We Collect

a. Personal information you provide

  • Name, email address, username, password, profile photo, organization or school name, job title, and other data from your or your siblings school SMS.

  • Communications you send us (support requests, feedback).

b. Automatically collected information

  • Usage data such as pages visited, course progress, IP address, browser type, device information, and timestamps.

  • Cookies and similar technologies used for functionality, preferences, analytics.

c. Third-party sources

  • Information from third-party services you connect (e.g., Google sign-in, Facebook login) or from learning integrations (if any).

2. How We Use Your Information

We use information to:

  • Provide, operate, and maintain the Service and learning features.

  • Personalize and improve your learning experience and our offerings.

  • Communicate with you about your account, updates, and support.

  • Analyze usage and trends to improve the Service (analytics).

  • Comply with legal obligations and protect our rights.

3. Legal Bases (where applicable)

If you are in the European Economic Area (EEA), we process personal data under one or more of the following legal bases:

  • Your consent (e.g., cookies or marketing communications).

  • Performance of a contract with you (e.g., account and course delivery).

  • Our legitimate interests (e.g., site security, fraud prevention, product improvement).

  • Compliance with legal obligations.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Maintain user sessions and authentication.

  • Remember preferences and settings.

  • Measure and analyze performance and usage.
    Most cookies used are first-party cookies.

  • Third-party cookies may be used for analytics and other services (e.g., Google Analytics). You can control cookies through your browser settings and any cookie consent tool we provide.

5. Sharing & Disclosure

We may share personal information with:

  • Service providers and vendors that help us operate the Service (hosting, payment processors, analytics, email providers, LMS plugins).

  • Legal and regulatory authorities when required by law or to protect our rights.

  • Affiliates, successors, or in connection with a merger, acquisition, or sale of assets (with notice where required).

We require third parties to process personal data only on our instructions and to maintain appropriate safeguards.

6. International Transfers

Our servers and third-party providers may be located in different countries. When we transfer personal information internationally, we apply appropriate safeguards (e.g., standard contractual clauses) where required.

7. Data Retention

We retain personal information only as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and purpose — for example:

  • Account information: retained while account is active and for a period afterward as necessary.

  • You may request deletion of your account — see “Your Rights” below.

8. Security

We implement reasonable technical, administrative, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure. If a data breach occurs that poses a risk to you, we will notify you and relevant authorities as required by law.

9. Children’s Privacy

We do not knowingly collect personal information from children under the applicable age. If you believe we have collected personal data from a child, contact us at privacy@key2edu.net and we will take steps to delete it.

10. Your Rights (where applicable)

Depending on your jurisdiction, you may have rights to:

  • Access and receive a copy of your personal data.

  • Correct inaccurate or incomplete data.

  • Request deletion or restriction of processing.

  • Object to processing (including direct marketing).

  • Request data portability.

  • Withdraw consent at any time (where processing is based on consent).

  • To exercise these rights, contact support@key2edu.net. We may ask for information to verify your identity before fulfilling requests.

11. Opt-out & Cookies Choices

To opt out of marketing emails, use the unsubscribe link in the email or contact support@key2edu.net. To manage cookies, use your browser settings or our cookie preference tool (if available).

12. Third-party Links & Services

Our Service may contain links to third-party sites and services (payment processors, content providers, plugins). This Privacy Policy does not apply to third-party sites. Please review their privacy policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy. When we do, we will post the updated policy on this page with a revised “Last updated” date. If changes are material, we may provide a more prominent notice.

14. Contact Us

If you have questions, requests, or complaints, contact:

Key2Edu.net

Email: support@key2edu.net

Contact Us

Mobile
01118499928 (2+)
01111496677 (2+)
Email
info@key2soft.com
sales@key2soft.com
Address
1 Zakir Hussein - Nasr City - Cairo - Egypt

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